At Nexoraav.com, customer satisfaction is important to us.
This Refund Policy explains the conditions under which refunds may be issued
for services booked through our website.
Eligibility for Refunds
Refunds may be considered under the following conditions:
- The service was paid for but not delivered due to a fault or cancellation from Nexoraav.com.
- The service request was cancelled by the customer before work had started.
- A technical issue on our end prevented us from providing the agreed service.
Non-Refundable Situations
Refunds will not be provided in the following cases:
- The service has already been successfully delivered or partially completed.
- The issue is caused by customer-side factors including:
- Internet connectivity issues
- Unsupported devices or software
- Incorrect login credentials
- Device or account restrictions imposed by manufacturers or service providers
- Dissatisfaction arising from third-party platforms, apps, or subscriptions
(e.g., streaming services), as Nexoraav.com does not control or sell these services.
- Failure to respond to service-related communication after booking.
Cancellation Policy
- Customers may request a cancellation before the service begins to be eligible for a refund.
- Cancellation requests made after service initiation may not qualify for a refund.
Refund Processing
- Approved refunds will be processed to the original payment method.
- Refund processing time may take 5–10 business days, depending on the payment provider or bank.
How to Request a Refund
To request a refund, please contact us with the following details:
- Full name
- Contact number or email
- Booking reference or transaction ID
- Reason for the refund request
Requests can be submitted via our Contact Us page or by emailing our support team.
Policy Updates
Nexoraav.com reserves the right to update or modify this Refund Policy at any time
without prior notice. Changes will be effective immediately upon posting on this website.
By booking a service with Nexoraav.com, you acknowledge that you have read and agreed to this Refund Policy.